Where are your customers?

ChinaEuropeHong KongIndonesiaJapanNorth United StateSingapore

Can’t find the country you’re looking for? Contact us and we’ll find the best solution.

TheGigabit manages multiple Data Centers and Dedicated Server throughout Asia – Malaysia, Hong Kong, Japan and Taiwan. With TheGigabit’s latency results as below, you can choose your customers’ location or your preferred server location. In addition to this, TheGigabit provides Managed Dedicated Server & Managed Co-location services as well.

Besides, the Data Centers’ networks that are fully developed and deployed by TheGigabit’s team, are all interconnected, so rest assured that you are enjoying the lowest latency possible connectivity throughout Asia region with us.

General Dedicated Server Inclusive Features

Selection tips for Dedicated Server

Dedicated servers are suitable to handle heavy workload website or applications. For businesses with high web traffic, dedicated server is the choice for you as it is able to sustain unlimited traffic coming in.

Here are some important aspects to take into consideration before subscribing to a Dedicated Server hosting provider :

Generally, Linux Operating System are more suitable for corporate website, open source E-commerce website, php modules and MySQL. While Windows Operating Systems are more suitable for Application (App) System, such as Enterprise Resource Planning (ERP), .net system and game servers which is integration with Microsoft Ecosystem such as Microsoft SQL or Microsoft Access.

For E-commerce websites, SSD hard disk is more suitable because it involves a lot of read/write data into the database. Read/write data basically are data captured when visitor go through your webpages (read data) at your online store and when they make transactions (write data). Besides, SSD hard disk is speedy in processing your in and out data. In data refer to data that your visitors requested to visit different webpages, while out data are data such as when they log out their account or left the website. Speedy data processing is required, else the browsing experiences will be lagging all the time, therefore e-commerce website with SSD hard disk surely will provide user friendly experience.

For corporate websites, SATA hard disk is recommended. It is suitable to store data and files that are non-frequently use, and it is suitable for backup data. As for mission critical applications such as applications that being use in hospitals that need to be in place for 24/7/365, SAS hard disk is recommended. A comparison between SATA and SAS, the former metaphorically like a CD when you frequently use it, there are scratches left on the surface and one day it cannot be use or open anymore, while SAS will not contain any scratches even though when you use it frequently. SAS hard disk prolong the life span of your data and applications storage.

How do you determine whether your hard disk is enough to support the daily activities? Do you need to add on more space or change to other type of hard disk all together? Usually our standard recommendation to our clients are to calculate 30% traffic (web visitors) increment yearly for future usage.

Hardware raid is use for hard disk configuration purposes. A few raid can be configured based on the total of hard disk available in your server:

Raid 0 – Required minimum of 2 hard disk, and combine them as single disk for performance.

Raid 1 – Mirror raid is a combination of 2 hard disk, to mirror each other as backup. When one disk failed, you can rely on another disk to continue run your operation until you replace the broken disk.

Raid 5 – Minimum of 3 hard disk required, 1 for standby while you can utilize 2 other hard disk for operations. If one disk failed, the server will still operate as usual until you replace the broken disk.

Professionalism of Technical Support

Support from technical team is crucial especially when it comes to your services uptime. Network monitoring is monitored 24/7 for the most optimal fine-tuned route. With our managed security services, TheGigabit will keep an eye on your security issues to ensure your data is safely protected from viruses/malwares to ensure a smooth operation as well as overall performance.

Norms in the market is when support ticket raised, it will circulate into different levels of technical team. Imagine if you are having an e-commerce website, this will cost a fortune when your customers file complains because your website is down or your service is not available. Worst still, how about unresolved issues by under-experienced support team?

Here at TheGigabit, we believe that support assistance provided by technical team is equivalent to our business reputation, hence we pride ourselves in this.

We practice personal support, whereby clients can engage with our support team directly. Single tier support is our standard by our team who are each equipped with a diversified and holistic IT knowledge to resolve clients’ issues.

On top of that, our technical support will provide their best recommendations to clients to ensure they have the upmost beneficial IT infrastructure or ecosystem in their company.

Data Center with Managed Security Services

To further enhance your dedicated server, TheGigabit provides security upgrades in all our four data centers globally. In addition, clients can choose to backup their data in different servers in different countries for business continuity.

Hardware or software maintenance and replacement 

Let’s face it, with time, hardware or software devices will inevitably experience certain malfunctions. Replacement of hardware in shortest period of time and up-to-date software upgrade is crucial. Thus, server monitoring and provision time for server installation and maintenance is essential.

When it comes to pre-installation of dedicated servers, TheGigabit consistently meets and oftentimes exceeds our clients’ expectations.

Get control and full understanding about your business performance

Our team members are well-versed in English & Chinese, hence, language barrier is not a an issues. Our team are equipped with competent knowledge that will guide and accompany our clients through their business journey.

Our team will do its best to simplify technical terms for clients in order to ensure that everyone is on the same page and can communicate effectively. Professionalism and a human touch are what we strive for. Clients will have full control, full access and understanding of their business and this will ease their decision making process.

We consistently uphold the belief that since we are managing the IT environment on our clients’ behalf, it is our responsibility to improve business performance. While our clients decide how the business will proceed, we are happy to provide them with specialised IT knowledge so they may have better control over and an awareness of their company’s IT ecosystem.